Our Work

Case Studies

Selected engagements from 40 years of institutional transformation — in procurement, supplier diversity, data systems, and economic analysis.

Every engagement is different. But across 250+ client relationships, certain patterns emerge: the institutions that see the greatest results are the ones that treat procurement as a strategic system — and partner with us to build it that way.

Current Engagement
City of Raleigh
North Carolina · Municipal Government
Procurement OptimizationData SystemsSupplier Engagement
Ongoing Advisory & Implementation
Building a modern procurement intelligence infrastructure for one of North Carolina's largest cities.

Miller³ provides ongoing advisory and implementation support to the City of Raleigh focused on procurement optimization, data systems alignment, and supplier engagement strategy. The engagement spans procurement code modernization, vendor analytics, and the implementation of real-time performance monitoring.

Raleigh serves as Miller³'s de facto reference client for the Procurement Intelligence Platform — a city that has committed to data-driven governance and is actively building the infrastructure to sustain it.

Areas of Engagement
  • Procurement systems assessment and modernization advisory
  • Supplier diversity data analysis and program strategy
  • Real-time procurement performance monitoring implementation
  • MWBE compliance platform procurement support
Completed Engagement
City of Philadelphia & OEO
Pennsylvania · Municipal Government
Disparity StudyPolicy EvaluationWorkforce Participation
Multi-Concurrent Analyses
Delivering rigorous concurrent analyses across procurement systems, workforce participation, and policy evaluation.

Miller³ delivered multiple concurrent analyses for the City of Philadelphia and its Office of Economic Opportunity — covering procurement systems, workforce participation programs, and policy evaluation across more than 200 projects.

The engagement demonstrated Miller³'s capacity to manage complex, simultaneous workstreams in a major metropolitan government context — producing findings that informed both legislative and operational decision-making.

Key Outcomes
  • Procurement system evaluation across 200+ active projects
  • Workforce participation analysis and policy recommendations
  • Disparity and availability analysis supporting program design
  • Findings presented to city leadership and OEO staff
Completed Engagement
Bay Area Rapid Transit
California · Transit Authority
Supplier DiversityDisparity StudyStakeholder Engagement
Disparity Study & Supplier Diversity Advisory
Serving as a trusted, objective advisor through complex community conversations and board-level scrutiny.

Miller³ conducted a comprehensive disparity and availability study for BART — one of the nation's largest and most politically complex transit systems. The engagement required navigating difficult community conversations, board presentations, and media scrutiny while maintaining analytical objectivity and institutional trust.

BART's leadership cited Miller³'s ability to understand organizational culture and stand alongside the team through challenging moments as the defining characteristic of the engagement.

Key Outcomes
  • Legally defensible disparity and availability study
  • Supplier diversity program recommendations adopted by BART Board
  • Stakeholder engagement across diverse community groups
  • Trusted advisor relationship extending beyond initial engagement
Completed Engagement
MetroHealth System
Cleveland, Ohio · Health System
Procurement AssessmentVendor EngagementOperational Improvement
Procurement & Vendor Engagement
Strengthening procurement performance and vendor engagement at one of Cleveland's leading health systems.

Miller³ conducted procurement-related assessments and operational improvements for MetroHealth System — focused on strengthening vendor engagement processes, improving procurement performance measurement, and building greater accountability across the system's contracting operations.

The engagement reflects Miller³'s capacity to apply public-sector procurement expertise to health system contexts — where procurement complexity, vendor relationships, and community benefit obligations intersect.

Key Outcomes
  • Procurement operations assessment and improvement roadmap
  • Vendor engagement program design and implementation support
  • Performance measurement framework for procurement operations
  • Supplier diversity program strategy development
Completed Engagement
Miami-Dade County Public Schools
Florida · Education
Disparity StudyMWBE ProgramPublic Hearing
Disparity Study (Multiple)
Delivering back-to-back disparity studies that guided MWBE program design for one of the nation's largest school systems.

Miller³ conducted two successive disparity studies for Miami-Dade County Public Schools — one of the largest school systems in the United States. Both studies were presented publicly, including at a major public hearing featuring the Superintendent, and provided the evidentiary foundation for the district's minority business participation programs.

The work demonstrated Miller³'s ability to manage high-profile, publicly scrutinized engagements with the rigor and integrity that large institutional clients require.

Key Outcomes
  • Two legally defensible disparity studies delivered
  • Public hearing presentation to district leadership and community
  • MWBE program design recommendations adopted
  • Client cited Miller³ quality as exceeding expectations
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